Privacy Policy

Who is responsible

Skaftafell.org is responsible for the personal information it decides to process for this website. Privacy questions and rights requests can be sent to privacy@skaftafell.org.

The site is independent and is not operated by Vatnajökull National Park, the Nature Conservation Agency of Iceland or a tour operator.

Information we may process

We do not intentionally collect special-category information through the guide. If you send unnecessary sensitive information, we may delete it when it is not needed to answer your request.

• Technical request data such as IP address, browser type, device information, requested page and timestamps.
• Cookie or consent choices stored by the website.
• Aggregated usage information if analytics is enabled.
• Your name, email address and message when you contact us.
• Referral and aggregated transaction information supplied by an affiliate partner.

Why information is used

Depending on the activity and applicable law, processing may rely on contractual necessity, legal obligation, legitimate interests or consent. Optional analytics and similar non-essential storage should operate only where the required choice has been provided.

• Deliver pages securely and prevent abuse.
• Remember privacy and cookie choices.
• Understand site performance and improve useful content.
• Answer correspondence, correction reports and privacy requests.
• Measure eligible affiliate referrals and maintain financial records.
• Comply with legal obligations and establish or defend legal claims.

Service providers and third parties

Hosting, security, email, analytics and website-support providers may process limited information on our behalf. They should receive only what is reasonably required for their service and be subject to appropriate contractual and security obligations.

When you follow a link to a booking platform, operator, map, weather service or other external website, that third party processes information under its own policy. Skaftafell.org does not control the external service.

Retention and security

Technical records are kept for the period reasonably needed for security, troubleshooting and service operation. Correspondence is kept while the enquiry is active and for a limited period afterward where needed for follow-up, records or legal obligations.

We use reasonable organisational and technical measures, but no internet transmission or storage system can be guaranteed completely secure.

Your privacy rights

Depending on the law that applies, you may have rights to access, correct, erase, restrict or object to processing, receive portable data and withdraw consent. You may also have the right to complain to the relevant data-protection authority.

A request should identify the interaction concerned. We may ask for proportionate verification before disclosing or changing personal information.

Children, Services and Policy Changes

The guide is intended for trip planning by adults and is not designed to collect information directly from children. Some service providers may process information in other countries using legal transfer safeguards where required.

This policy may be updated when the website's services, providers or legal obligations change. The date at the top shows the latest published revision.